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How to respond if the at-fault driver’s insurance company calls you

After the chaos and stress of a car crash, many drivers are surprised to get a call, often soon after the wreck, from an insurance company representative. The call might seem routine—like a quick clerical task, just to verify the official statement. It might even feel like a goodwill gesture, one thing checked off from a suddenly daunting post-crash to-do list, or a pathway to

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